The Action plan consists of 301 action points spread across 20 Departments/Agencies covering 24 reform areas with an addition of several sector-specific reforms to ensure sectoral coverage. The reform fall under three major categories
- Publishing the information: Making available information to the Public Viz., Standard Operating Procedures.
- Policy and Procedural Changes: Amendments to Act / Rules, issuing requisite Government Ordres, Circulars etc. by the respective Departments
- Online System implementation : Offering Departmental services inline without any physical touch points , integrating services in single window portal and creating public dashboards