The DDUGKY migration support centre and call centre started at Vytilla, Kochi, the commercial capital of Kerala is being a boon to many. It’s walk-in resource centre opened for the successful trainees of DDU-GKY, who are displaced from their native places in search of better employment prospects. Kudumbashree Mission has been working to reduce the vagaries associated with migration of the DDU-GKY youth in three ways by offering them suitable training opportunities, helping them prepare for employment away from home and by providing counseling and support services for a reasonable period of time which would enable them to adapt to a foreign environment. Migration Support Centres (MSCs) established at Kochi is a further step in this direction.
Migration Support Centre offers counseling, access to information, acclimatization support and targeted services to displaced workers. It’s services also include pre-migration preparatory support for both domestic and abroad placed candidates, post-placement counseling, registering migrant workers and undertaking periodic counseling, facilitate accommodation, undertaking qualitative research amongst candidates and employers as follow-up to post placement tracking, job retention and career progression counseling, facilitation for securing utility services, provide inter-department or inter-institution liaison support, providing support to workers in case of exigencies and work disputes etc.
A call centre is also set up for the DDU-GKY candidates within Migration Support Centre which will help in resolving the grievances of candidates and act as an important source of information for candidates, and would also act as Public Grievance Redressal system. The job portal would enable the employer to select the appropriate aspirant from a pool of trained candidates from training centres across the state. The employees would also get the information on the current openings as well. The monitoring of the same would be done by the Kudumbashree SRLM. The software will have provision to update the data of the 20,000 candidates of DDU-GKY who had received job placements till now, which will help in tracking the candidates. The Migration Support Centre was started in Kochi itself as most of the students find job opportunities in Kochi.
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